VoIP – Voice over Internet Protocol – is a form of technology that allows for speech communication via the Internet - with or without an actual phone. That is the official Oxford Dictionary definition anyway.
The days of needing a landline to stay connected with your customers are coming to an end. VoIP (Voice over Internet Protocol) phone service lets you make calls over the Internet. VoIP phone service benefits include cost savings, scalability, and mobility. However, there are certain drawbacks to consider before switching over.